Support

Answers to common questions about Kids AI Platform. Can’t find what you need? Email us and we’ll help.

How do I switch between age groups?: Open Settings › Change Learning Experience and pick Young Explorers (ages 5–8) or AI Explorers (ages 9–15). You can switch anytime, and each experience keeps its own progress.
How do I start over?: Open Settings › Reset Progress. Progress is reset for one learning experience at a time, so resetting one doesn’t affect the other.
Does it need an internet connection?: No. Everything works fully offline, and the app never connects to the internet.
Is there anything to buy?: No. There are no in-app purchases, no subscriptions, and no ads.
Do we need an account?: No. There’s no account and no sign-in. Progress is saved only on the device. See our Privacy Policy.
What devices does it work on?: Kids AI Platform is made for iPhone and Android phones.

Still need help?

Email us with any question about the app.